Player Registration: Smooth & Secure System for Casinos & Betshops

The player registration process is vital for operators to manage players efficiently while respecting their privacy. Vision provides a comprehensive system combining automated face recognition, document scanning, and customizable consent forms to offer a smooth and legally compliant registration process.

Player Registration Flow

The process of the player registration combines different Vision features and consists of the following steps:

1. Identity Creation:
   - Automated: If face recognition is enabled, Vision automatically creates the player's identity upon entry in Directory Section
   - Manual: If face recognition is not used, operators manually create the player identity in Directory section.
2. Identity Information: Operators can manually enter data or scan identification documents and save it for each identity in Directory.
3. Consent Management: Vision supports customizable consent forms for privacy policies, data processing, and marketing preferences allowing players to provide informed consent for the collection and use of their data.
4. Once data is saved and consent is given, the player is officially registered.
   
   

How to enable Consent Feature? 

Only Space Owner can enable the Consent feature for Vision space. To do so, Space Owner needs to follow these steps:

1. Open the Vision app on your device and navigate to the Control Panel (icon available in the bottom left corner of the screen).
2. In the Control Panel, locate and click on the "Space" section.
3. After selecting the desired space, a settings window will appear. Find and click on the "Settings" tab within this window.
4. In the "Settings" section, look for the option to enable the Consent feature. Change its status to enabled by toggling the switch (see Image 1).

Once the Consent feature is enabled, click on the "Save" button to apply your changes. This button is located at the bottom of the settings window.

Figure 1:  Enabling Consent

Important: To confirm your changes, you will need to enter the Space ID of your space. The Space ID is a unique identifier for each space within the Vision app. You can locate and copy the Space ID by navigating to the "General" tab within the Space settings, where it will be listed.

How to create Consent kiosk?

To set up a kiosk, do the following (see Figure 2):

1. Navigate to the Control Panel, located in the bottom left corner of the interface.
2. Open the Kiosks tab in the main navigation bar of the Control Panel
3. Click the sign located in the bottom right corner to create a new Kiosk.
   
   

Figure 2:  Creating Kiosk 

In the first step of creating a kiosk, you need to give name to your Kiosk and choose the Consent as type of kiosk (see Figure 3). 

Figure 3 – Create Kiosk

In the next step, you'll be able to do the following:

1. Upload one or multiple images that will be displayed to users before they access the consent form, creating an engaging introduction to your organization.
2. Upload important documents such as Terms & Conditions or Privacy Policies directly into your form, ensuring users can review critical information before providing consent.
3. Set up to two agreement checkboxes that can be configured as either mandatory or optional, allowing visitors or players to provide their signed consent in accordance with your requirements.
4. Craft a custom success message that will appear once the form is completed, providing immediate confirmation and a professional finishing touch.
5. Assign your kiosk to a specific location, device, and camera, ensuring proper implementation within your physical space.

Once you have entered the necessary information, click the "Create" button to create a kiosk (see Figures 4 and 5). 

Figure 4 – Consent kiosk

Figure 5 – Consent kiosk

The purpose of this type of kiosk is to enhance and streamline the process of player registration, verification, and consent to specific terms. The kiosk is designed to run on an external touch screen, enabling players or visitors to interact with it and submit a form.

Activating and accessing your Kiosk

To access your newly created Kiosk, you need to activate it by clicking on Activate option in three-dots menu on Kiosk and inserting the activation code (See Figure 6).

Figure 6 – Activation screen

Activation code can be generated by accessing the https://app.nsoft.vision/kiosks on the device where you want to show your kiosk (See Figure 7). After the activation is complete, the kiosk will be shown on the device. 

Figure 7 – Activation screen

Directory - Identity 

Consent 

The consent form will not be continuously available; it will only become visible when activated by an operator through the "consent" button within the "Edit Identity" flyout.

Once this button is clicked, the form will appear for the player to complete. Until then, images that have been uploaded will be shown on the screen (see Figures 8 i 9).

Figure 8 – Consent - Promotional Images

Figure 9 – Consent Flow - Identity & Form

For each identity who completed the form, the consent status along with the time and other information will be saved and shown in Edit Identity.  Consent can be deleted or reactivated if necessary (See Figure 10).

Figure 10 – Consent Information

Data Collection

It's possible to enter different information about identity manually (see Figure 11):

1. Date of Birth
2. Place of Birth
3. Gender
4. Nationality
5. Personal Identification Number
6. Document information, and etc.

Figure 11 – Identity Information

However, it's also possible to scan the identification document and system will automatically populate fields based on the document (see Figure 12).

Figure 12 – Document Scanning

Docs

All scanned documents will be saved in the Docs section. Users can also upload any additional documents there as needed (see Image 13). 

Figure 13 – Docs